The 'Careers' section of this website offers many articles, information, tips, and problem-solving techniques for the workplace.
Assertive Communication: Six Tips for Effective Use
Article describes what assertive communication is and gives instructions on how to use assertive (instead of aggressive or passive) communication, even in conflict.
'Personal Courage and Conflict Resolution at Work' article
Offers Conflict Resolution Steps on how to manage conflicts at work and have your voice heard without alienating coworkers, authority figures, clients, and bosses.
Tips for managing and resolving conflicts in the workplace, as well as interpersonal conflict management and anger management techniques.
TurboTAP (Transition Assistance Program)
Sponsored by the Deparment of Defense, TurboTAP contains useful information and linked resources to assist with transition to civilian life.
Employer Support of the Guard and Reserve
ESGR was established to promote cooperation and understanding between Reserve component members and their civilian employers and to assist in the resolution of conflicts arising from an employee's military commitment.
Courage After Fire: Coping Strategies for Troops Returning from Iraq and Afghanistan and Their Families. Armstrong, Keith, Best, Suzanne, and Domenici, Paula (2006). Ulysses Press: Berkeley, CA.
This is a useful book for providing coping tips for Service Members returning from deployment and their Families.
Resolving Conflicts at Work: Eight Strategies for Everyone on the Job. Cloke, Kenneth and Joan Goldsmith. Jossey-Bass Publishers, 2005
Eight strategies for resolving conflicts, miscommunications, and misunderstandings at work, and what to do when you have difficulty getting along with your coworkers.
Communicating at Work. Fireside Publications, 1993.
Exploring interpersonal verbal, nonverbal, group and written communication skills to help improve your relationship with coworkers.
Joy Of Conflict Resolution: Transforming Victims, Villains And Heroes In The Workplace And At Home. Harper, Gary. New Society Publishers, 2004.
This book helps readers understand conflict and why it arises through the lens of the 'roles' people play in the workplace and at home. Provides practical skills to move beyond confrontation to resolve conflicts collaboratively.